The primary role of the QAO is to facilitate internal and external quality processes, such as programme accreditation and departmental and module reviews, to assure the university community and stakeholders that UNIZULU meets the standards and criteria that define higher education provision. Additionally, the QAO’s responsibilities encompass quality enhancement activities such as self-evaluation and peer reviews. Through these processes, the university undergoes self-assessment to identify and raise awareness of its strengths and areas for development and enhancement.

Our work is also guided and aligned to national legislative frameworks like the Quality Assurance Framework for higher education