The vision of the Student Services Department is: To be the leading comprehensive student services-oriented department.
The Mission of the Department is: To seek to effectively and efficiently provide the integrated services that are aimed at creating learning environment underpinned by safety, good health and wellness. These services include:
The Department has six sub-divisions and or sections. These are: the Campus Health Clinic, the Student Housing Section, Sports & Recreation, Guidance & Counselling, Student Governance (Societies administration) and the Office for Students with Disabilities.
While the Campus Health Clinic strives to adhere to the values of the University as embraced by the Student Services Department, it has its section specific values which include commitment to performance, adherence to strict confidentiality and embracing cultural diversity.
The Student Housing Section strives to offer students an opportunity for conducive living and learning experience where one campus life within an environment that recognises and rewards individual and group development efforts. The Student Housing Section pursues the following strategic themes in order to help the Department in accomplishing its mission and vision:
Sports & Recreation pursues the following strategic themes in order to help the Department in accomplishing its mission and vision:
Adjustment to the tertiary environment largely depends on an individual student’s background, character, personality and experiences. The challenges posed by the environment compel one to seek guidance and counselling on personal and academic matters. The Guidance and Counselling pursues the following strategic themes in order to help the Department in accomplishing it mission and vision:
There are 86 recognised student formations which are broadly classified into four categories i.e. academic societies, cultural societies, extra-curricular formations and political formations. The Office of the Dean (through the Student Governance section) supports the societies in ensuring that these are in good standing (i.e. that they are registered with the Department and continue to operate within their specific mandate). Workshops for capacity building are usually conducted for the societies to enable them to deliver according to their specific programmes of action. Each society is given an allocation from the societies’ levy to implement its programme of action. Best performing societies are rewarded or recognised during a societies’ banquet. Leadership forums on matters of interest are usually conducted to get a broad buy-in from the societies and to ensure shared attributions on institutional matters pertaining to transformation.
The Student Representative Council is a legitimate structure for student governance and accounts to the Dean of Students.
The University of Zululand has broadened its mission and scope toward becoming more inclusive and toward ensuring the protection of the Constitutional rights of students with disabilities. The University through the student support services strives to ensure that students with disabilities have positive experiences of tertiary life. Support services for students with different abilities include assessing the needs of the students and designing responsive programmes.