Protective Services

The University of Zululand Protective Services Department (PSD) was set up to assist the University of Zululand execute its mission. It aims to ensure a safe and secure environment that is conductive to teaching and learning. With more than 80 staff members at the Kwadlangezwa and Richards Bay Campuses, the Department has made great strides in crime prevention through increased visibility of uniformed officers, satellite stations, community engagement and institutional campaigns.


In co-operation with the various sections and departments and all other stakeholders of the University it is our mission to protect lives, property and reputation and create a campus environment wherein effective teaching, learning, research and community work can take place.


  1. To protect persons on campus through pro-active law enforcement and promote safe and secure environment.
  2. To address issues that impede and/or  disrupt the orderly operation of the academic effort.
  3. To protect the University’s property and that of the campus community by initiating police action (enforcing laws, regulations, staff discipline code, student discipline code and arresting offenders where lawful) and the education of the campus community concerning crime prevention methods.
  4. To protect the University’s reputation by initiating action to deter acts or omissions that can, or have the potential to, damage the good name of the University.
  5. To minimise liability and hazards to the University and the campus community.

Responsibilities for the Protective Services Department 

The primary responsibility for the safety and security of the University of Zululand’s campus community is that of the Protective Services Department (PSD). We aim to ensure a safe and secure environment on campus in which quality teaching, learning and research can be done. We provide a seven day, 24 hour patrol (by foot, vehicle and four-wheeler bikes) and guarding service on the campus, including residences, our extensive grounds and also the areas immediately adjacent to the campus. We also have 10 Student Crime Prevention Officers who assist with and report any problems in the residences and also assist during functions.

This is done through Proactive policing – where we anticipate what can go wrong and what steps we take to ensure that this does not happen – Crime prevention techniques and tactics, CCTV, Physical barriers (walls, fences, burglar bars) marking of University property, patrolling with shifts on a 24/7 basis, good lighting, crime intelligence system to get forewarning of potential problems, enforcing the carrying of ID cards by staff and students, and Reactive Policing – The investigation of crimes, student and staff discipline to punish offenders and as a deterrent to potential wrongdoers.

The arresting of offenders, the preparation of prosecution documentation, Liaison with the SAPS and other Government agencies that have an interest in managing crime and wrongdoing. Mitigating liability and hazards to the University – physical assets and anything that can damage the good name of the University.

24/7 Interactive Approach 

PSD is interactive in its approach and has implemented innovative ways to curb crime. In addition to daily patrol and protection services, the Department facilitates trauma counselling and Emergency Medical Care. Should you require assistance in regards to access control, reporting of a crime or misconduct, investigations, residence security, processing of new and lost staff and student cards, health, environment and safety risks, surveillance and traffic control, contact the Department on the listed numbers. The main office is located on the southern side of the Kwadlangezwa Campus opposite King Bhekuzulu Hall and provides assistance to staff, students and visitors.

The main office is located on the southern side of the KwaDlangezwa Campus opposite King Bhekizulu Hall and provides assistance to staff, students and visitors.

PSD Control Room Contact Details: 

KwaDlangezwa Campus: 

Office: 035 902 6599
Fax: 035 902 6480

Richards Bay Campus: 

Office: 035 902 6970
Fax: 035 902 6927